Privacy Policy

We appreciate your (Customer/User/You/Your) registration with Monshas Pvt Ltd and/or The Monsha’s as its brand, as well as with (We/Us/Our/themonshas) on www.themonshas.com (Website) and on our Mobile Application (App) as (and also the app when it would be launched by the company in the future). These Terms and Conditions of User (Terms) and our Privacy Statement constitute our whole relationship with you (together the Policies). Please don’t use our services if you don’t agree with these terms (defined later). Please take note that if you have not clicked and accepted these conditions, you will not be able to book services provided by themonshas.

1.1 The data we have on you, referred to as “Personal Information,” is divided into the following categories:

• Profiled Information: When you register for a service, you provide information known as “profiling information,” which may contain some or all of the following: Your financial information, such as your banking information and any information relating to your lifestyle levels; Information about your personal identity, such as gender, name, job title, address, marital status, age, preferences, likes and dislikes; and Information about your contact information, such as your physical addresses, postal addresses, telephone and fax numbers and the like. If you choose to use Facebook-aligned services, information available publicly like information of your peers/friends, likes, and dislikes will be made publicly available.
• Payment and Account Information: Details about your past transactions with us, including (without limitation) all correspondence and billing data. We try keep this on safe servers in encrypted form.
• Usage of service: Information about how you navigate through our services, such as the URLs of the websites you visit and the download requests you make from those websites.
• Log information: Details such the date and time of your request, your IP address, the kind and language of your browser, and the web request itself. The Monsha’s may record calls made during call reservations for the benefit of training and quality control.
• Transactional Information: Your online shopping history, other than your banking information.
• Correspondence Information: This includes content, information about your correspondents, and the origin and destination of any correspondence you have with anyone else who uses our services.
• User IDs: These include the login names, passwords, email addresses, and other security-related data you use to access our services.
• Stored Information: Data that you wish to store on our systems, such as image files, documents, or data created by you or a third party. We only gather your personal information to run our business, provide you with our services, and improve them.

1.2 No Sharing of your personal information with third party Except as follows:

We do not and will never, under any circumstances, trade or sell your Personal Information to a third party. Your Personal Information will only be shared in compliance with this Policy. We will need your prior written approval before using it for any other purposes. Unfortunately, we won’t be able to offer you the Services if you choose not to give us your personal information. All of the information you give us is in an open, public setting or forum that is accessible to outsiders. It’s feasible for third parties to gather, compile, and use this data for their own ends. As a result, you should exercise caution when deciding to disclose any of your Personal Information in such public settings.

As long as you use our Services and in accordance with the restrictions outlined in this Policy, you agree by accepting the Terms of Service that we may collect and keep your Personal Information.

2.1 Collection of account and profiling information:

In order to manage our connection with you and offer you with Services, we need your identifying details, contact information, financial information, and account history. We might make product recommendations based on this data on our website. We only share this information in the ways described here. For our business and marketing efforts, we aggregate some of your information to create statistical and demographic profiles.

2.2 Service usage and transactional activity:

• Determine and verify the service costs payable by you and to manage our relationship with you.
• Comply with any legal or administrative requirements.
• Create statistical and demographic profiles about you in order to tailor our services to your needs.
• Keep an eye on how you use our services to make sure you’re following our terms of service.
• Surveys: In order to gather demographic data about users of the website in the aggregate, we may occasionally conduct voluntary surveys of those users.

2.3 Correspondence information and identifiers:

Gathered to uphold our legal duties and keep an eye on how you use our services to ensure compliance.

2.4 Aggregated Information & Cookies:

Any personal information we gather and use in an aggregated format to prevent you from being specifically identifiable as an individual belongs to us. We occasionally utilize “cookies” to give you more individualized information when you visit our website again. To enhance your interactive experience and generally improve our services to you, “cookies” are used to store user preferences and track user trends.

2.5 SMS alerts for physical safety and emergencies:

Additionally, tracking data, including but not limited to geographic locations, will be gathered while you use our Services. During the service, your mobile device will notify our servers your GPS coordinates and an SMS in the event of an emergency.